Privacy Policy

Privacy Policy

Introduction

Welcome to https://estee-lauder-perfume-cologne.buzzzoomer.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://estee-lauder-perfume-cologne.buzzzoomer.com.
  2. Mobile applications and software developed by us for user engagement.
  3. Online services offered through our platform.
  4. Any products purchased or accessed through our digital channels.

Please note that this policy does not extend to third-party websites, apps, or services you may access through links on our site. These entities have their own privacy policies governing data collection and usage, so please review them carefully before using such services.

Processing Activities

Our Privacy Policy guides how we interact with users in various ways:

  1. Account Creation and Use: When you create an account on our platform, we collect your basic account information, such as your name, email address, and password.
  2. Transactions: If you make purchases through our e-commerce platform, we process payment details, including cardholder information, billing addresses, and order history.
  3. Communication: We may reach out to users via emails, calls, or text messages (SMS) for newsletters, promotional offers, or customer support purposes.
  4. Website Interaction: Visiting our websites involves tracking technologies that record how you navigate and interact with content.

Personal Data Collection

We gather various types of personal data to enhance your experience and personalize our services:

  1. Account Information: This includes your user name, email address, profile picture (if provided), and any other details you choose to include in your account settings.
  2. Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are collected for secure transactions.
  3. Financial Data: We may store records of purchases, order amounts, frequency, and payment methods for financial record-keeping.
  4. Purchase Details: Products viewed, added to cart, or purchased, along with associated prices and quantities.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information (with your consent) to improve our app’s performance.
  6. Location Data: With your permission, we access location services to offer personalized recommendations based on your geographical position.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit help us enhance our products and services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
  9. Product Preferences: Your choices regarding product categories, brands, and individual items you show interest in.

Cookies Usage

We employ cookies and similar tracking technologies for the following purposes:

  1. Strictly Necessary: These ensure basic functionalities of our website and apps, such as enabling secure connections and allowing us to recognize your device.
  2. Preference Cookies: Customizing your user experience based on settings you’ve chosen.
  3. Analytics Cookies: Helping us understand how visitors interact with our content and track website performance metrics.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over their browsing experience.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and the nature of the collected information:

  1. Account Information: Retained until your account is inactive for an extended period or upon request for deletion.
  2. Payment Details: Encrypted and stored securely in compliance with cardholder data security standards for a limited time after transactions.
  3. Purchase History: Retained for order fulfillment, returns, and fraud prevention purposes, after which it is anonymized.
  4. Communication Records: Kept for as long as necessary to provide services or until you withdraw consent for marketing communications.
  5. Analytics Data: Aggregated and retained indefinitely for improving our services, but not linked to any personal identifiers.

Security Measures

We prioritize data security and implement robust measures to protect your information:

  1. Encryption: Secure communication channels ensure that data transmitted between users and our servers is encrypted.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Strict access controls are in place, limiting data access only to authorized personnel.
  4. Regular Audits: We conduct periodic audits of our security protocols to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances, except where required for legal reasons.
  4. Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes, including marketing-related activities.
  7. Non-Discrimination: Assert that you will not be subject to automated decision-making or profiling that significantly affects you.
  8. Data Protection Appeals/Complaints: Submit inquiries or complaints regarding our handling of your data to our privacy team.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, feedback, or requests related to this Privacy Policy or your data: